Política de envío

Delivery Options and Details

For customer protection, all orders are subject for review & analysis (no exceptions), including credit card authorizations, credit card verifications, fraudulent activity check, IP address correlation check, etc. As a result, orders may be slightly delayed in the packing process. Your patience is greatly appreciated. Shipping and handling charges are not refundable; charges include but are not limited to order processing, item selection, packaging, transportation of order and items, return packaging, etc.

When an order results in a split shipment or scenario where multiple shipments to fulfill an order is needed, no additional charge will be processed against the customer. Only the initial shipping fee will apply for the single order amongst the multiple shipments if applicable.

Business days are limited from Monday - Friday 9:00 AM to 5:00 PM PST, not including holidays. Orders placed on major holidays are subject to processing and shipment on the following (next) operational business day set by Paradise Valley Spas Inc. Our shipment carrier (FedEx, UPS, USPS) could delay the delivery of packages on the following major holidays:

2025 holidays observed include but not limited to:

• Martin Luther King Jr. Day: Monday, January 20
• Presidents Day: Monday, February 17
• Memorial Day: Monday, May 26
• Juneteenth National Independence Day: Thursday, June 19
• Independence Day: Friday, July 4
• Labor Day: Monday, September 1
• Columbus Day: Monday, October 13
• Thanksgiving: Thursday, November 27
• Christmas Eve: Wednesday, December 24
• Christmas: Thursday, December 25
• New Year's Eve: Wednesday, December 31
• New Year’s Day: Wednesday, January 1, 2025

US Shipping

• Free Standard Shipping

Free Standard Shipping offer is valid on orders $100 or more placed online at hottubthings.com for US Standard Shipping. Sales tax and gift wrap are not included in total minimum purchase requirement calculation. Not valid on previous purchases. Not valid on Amazon or Ebay transactions. Offer is subject to cancellation or change without notice / at-will.

• U.S. Standard: $7.95. Delivery within 3-5 business days.

US Shipping (Alaska & Hawaii)

• Standard Shipping

Shipping is evaluated at checkout based on the size and weight of the overall order. The best rate (UPS Ground or USPS Priority) will be provided. Free shipping is not offered when shipping to Alaska and Hawaii

US Shipping (US Armed Forces)

• U.S. Economy: $19.95. Delivery within 5-8 business days

Specialty Collection Shipping

Specific categories of products are excluded from the standard shipping policies set forth for the continental US, territories, Hawaii & Alaska, & Armed Forces.

• Lifter Systems
  • Shipping is evaluated at checkout based on the size and weight of the overall order. The best rate (UPS Ground or USPS Priority) will be provided. Free shipping is not offered when shipping products in this category.

Gift Card Shipping

Gift cards are not physically shipped. Gift cards are issued in the format of an electronic merchandise store credit. There is no shipping & handling charge for gift cards.