We at Hot Tub Things want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy. Unfortunately, we only ship within the contiguous US with special shipping to Alaska and Hawaii. We do not ship internationally or to Canada at this time.
On orders $100 and over, shipping is free to any address in the contiguous 48 states. Shipments on orders less than $100 have a $4.99 processing fee, regardless of how many items you buy. Any items shipped to Hawaii will have a $35.00 surcharge added on to the total order price to cover additional shipping and handling costs. For Alaska, please call or email for a quote 1-888-251-6661 or firstname.lastname@example.org
You can expect delivery via USPS Ground service or FedEx within 5-10 business days from the day you placed your order.
Is my order secure?
Do I receive an order confirmation?
Can you ship to Post Office boxes and APO/FPO addresses?
Spa Cover Shipping
Your cover will be delivered via common carrier, and should be inspected immediately upon delivery. A time window for delivery (usually 2 - 4 hours) will be arranged by the freight company. Any additional freight charges including: Re-Delivery, Limited Delivery Area, Inside Delivery, re-consignment fees, address correction fees, warehouse storage fees, etc. is the sole responsibility of the purchaser. Please notify shipper of any problems discovered on inspection and please call hottubthings.com right away. Our covers are for delivery only, we cannot remove or dispose of an old cover.
Tracking Your Shipment